West USA Realty, Inc. Privacy Policy and Terms of Use
West USA Realty, Inc., for over 38 years, has remained diligent in our efforts to protect our staff’s, agent’s and client’s personal information. The purpose of this Privacy Policy is to provide you with an understanding of why we collect certain information from you when you visit our web site, what information we collect, and how we use that information.
Most of the consumer tools and services we provide on our Web Site do not require any personal information from you, and does not cost you anything to use. However, some tools and services request information from you to enhance the service you receive, and provide you with results more specific to your request. Voluntarily providing us with your personal information is done so at your discretion and determination as to whether you elect to provide such information.
We collect information because we desire to continuously improve your experience, quality of communication with you, ensure integrity and accuracy of the data provided in search results, and ensure that your information is protected using current best practices in a reasonable and prudent manner.
Our Web Site provides information and resources for use by adult consumers interested in selling, buying, leasing, or investing in residential, commercial or businesses, and its affiliated services. We do not review or endorse any specific content. We do not endorse any specific services, products, procedures, investments, opinions, or other information which may be mentioned, suggested or provided by any third party.
Data Collection:
When using our Web Site, we may collect automated analytical usage information, non-personal and anonymous information; voluntary personal information; and may use cookies depending on the settings of your computer and browser.
We collect personally identifiable information that you voluntarily provide to us including your name, address, phone number and email address. For example, you voluntarily provide personally identifiable information when you send us an email, use certain features of the Web Site such as registering to save searches, or using the Contact an Agent feature.
In addition, during your visit, we automatically collect certain non-personal or anonymous information related to your Web Site visit, including, the date and time of your visit, your IP address, your computers browser type, the internet address you visited prior to and after reaching the Web Site, the name of the domain and host you used to access the internet, and the features and pages of our Web Site that you used and visited. In addition, we may use automated HTML sensing technologies to identify the email format you have requested in your browser/computer settings, and identifying when emails have been received and read. These sensing services are only enabled when you have enabled your system to receive emails in HTML format.
When you use our Web Site to search for homes, you may be redirected to a website operated by a third-party, such as a property listing IDX service, a West USA Realty franchisee or a licensee of West USA Realty, Inc., and we may provide that service, office or licensee with information provided by you, including personal information you voluntarily provided within that service, search criteria/parameters, as well as automatically collected non-personal and anonymous information.
Cookies may also be used. A cookie is a small piece of data stored on user’s computer by the user’s browser, while the user is browsing. We may use cookies to track consumers Web Site usage and determine trends to better serve our visitors, and continuously improve our Web Site features, content and services. The use of cookies is a standard practice amongst internet web sites, and depending on the settings you selected in your browser, the option to accept, decline, or delete cookies.
Data Usage:
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
The information we collect is used to improve the individual user’s experience, ensure the highest level of customer service and care, and increasing the integrity and accuracy of the data you have requested. Furthermore, it helps us facilitate faster response times and track responses; ensure proper routing of property inquiries and services throughout our company, and franchise network of independently owned and operated offices, and real estate licensees; increasing the speed and efficiency of requests for broker assistance; and analytically managing the Web Site and its usage.
In addition, we may disclose non-personal or anonymous usage statistics, aggregate data, and the like to prospective advertisers, other third parties, and for other lawful purposes, including during mergers and acquisitions, or the sales of any company owned asset(s).
West USA Realty, Inc. may disclose personal information you voluntarily provided to us, in part or in whole, as it deems reasonable and prudent, including, when the law requires such disclosure or when a lawful request has been received by state or federal law enforcement or other governing agencies.
SMS Opt in of phone numbers for the purpose of SMS are not being shared with 3rd parties or affiliates for marketing purposes.
Data Protection:
We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical security measures designed to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, using secure servers, employing up-to-date encryption technologies, and limiting access to your personal data to authorized personnel.
While we strive to protect your information, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to take steps to keep your personal information safe, including choosing a strong password (if applicable) and not sharing your login credentials with anyone.
User Rights:
Depending on where you reside, you may have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Update or Correct Your Data: Ask us to correct any inaccuracies in your information.
- Delete Your Data: Request that we delete your personal information, subject to certain legal obligations.
- Restrict or Object to Processing: In certain circumstances, you may object to our use of your data or request that we limit how we use it.
- Data Portability: Obtain a copy of your information in a commonly used, machine-readable format, where legally required.
To exercise any of these rights, please contact us by calling 602-942-4200 or emailing info@westusa.com. We will consider and act upon any request in accordance with applicable data protection laws.
Opt-In & Opt-Out:
You can choose whether to provide your personal information to us. By submitting your details, you opt in to allowing us to contact you in response to your inquiry. If at any point you decide you no longer wish to receive communications from us, you may opt out by:
- Clicking the “unsubscribe” link found in any of our email communications or replying STOP
- Contacting us directly using the information in the “Contact Information” section below.
Opting out of communications does not affect our use of information provided prior to your request, unless required by applicable law.
SMS Communication Policies:
Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from West USA at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:
- Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.
- Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
Standard Messaging Disclosures
- Message Frequency: Frequency of messages may vary depending on your interactions with us.
- Standard messaging rates will be charged by your mobile service provider.
- You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
For assistance, text “HELP” ” to any text message or contact us directly at 602-942-4200 , you can email us at info@westusarealty.com or visit our https://westusa.com/privacy-policy/
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:
West USA Realty
2355 W Utopia Rd Phoenix AZ 85027
info@westusa.com
602-942-4200
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. If we make material changes, we will post the updated policy on our website and indicate the date it was last revised. Your continued use of our website after these changes become effective constitutes your acceptance of the updated Privacy Policy.
Accessibility
We are committed to ensuring that our Privacy Policy is accessible to all users. If you have difficulty accessing any part of this Privacy Policy or would like it provided in an alternative format, please contact us. We will work with you to ensure that you have full access to the information provided.
